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What's ****ed you off today?

Ordered a new phone, ordered from BTShop good deal, paid for Saturday delivery, no dispatch email check the account now says the stock won’t be in till end of next week…

Nice communication email would have sufficed
 
My neighbour I get on with but they are very keeping up with the jones's and not the most considerate, constantly blocking the road as its narrow to me and over the road.

Their kids birthday today so invited the family round. Space is at a premium as they have a 2 car drive and double garage. What does he do? He gets his Porsche that's been in the garage since last summer out and parks the camper that is kept at his mum's on the drive meaning that their family car blocks the road to me and another house at the end of the cul de sac. Then the family all come round 1 blocking our main drive and the other well................ See below.

I then hear a noise the kids screaming for mummy and daddy............ Then a Porsche starting up. They have only gone out leaving the family to deal with the kids.

I genuinely don't understand why have 2 kids and palm them off on everyone else especially why on a birthday
:huh:
:dodgy:


I've text him to say cars need to be moved as they are not answering the door. I actually need to move cars around tonight to go away tomorrow which isnt helping.

full
 
I've been waiting since end of March for an exhaust for my car that when I ordered was "in stock". Week or so later I asked for a update to be told 2-3 weeks. Then every few weeks I have to chase to see whats going on, only to be told it delayed a month due to manufacturing issues.

Few weeks back I rang Remus UK to ask whats going on, within 1 hour I was given dates of production, shipping dates etc PERFECT!

So as I hadnt' heard from the company I bought it from and it was 2 weeks past what they said I emailed them and it took 2 days to message to say they are waiting on a response.

I have never known -

1. A total lack of customer service like this in many years
2. A total lack being bothered. If I can ring them direct to get an answer why didnt they as they keep avoiding my questions also.
 
So the kitchen install was delayed 2 weeks and seemed to go ok. I did remind the installer that he had undercounter lights to fit and that he was to do a custom cupboard on the far wall as per the plans etc. He plastered all the walls and did everything. On the last day he then asked me about the undercounter lights to which he had made NO provisions for..........................

He got an electrician in to do some wiring making new holes in the walls etc. All wired up but then went to another job as the kitchen was "installed" we highlighted a massive snagging list inc a bit frigging hole in the wall and the socket fronts that they fitted bulging so not safe.

After ignoring calls and texts 2 weeks later he rocks up and forgot the holes where there! He filled but said all the shocking plastering and sockets etc where decoration not a him issue. Started doing the flooring and randomly disappeared and again ignored calls / texts leaving half the main floor up in a mess in the hall. (just what you want with a 4 year old and a dog)

He rocked up the next day asking where we are :lol: We replied out but if you had answered said calls or texts you'd know..............

I started Sunday to sort the wall and plugs out as I'm getting no where. The electrician has rammed as many cables in as possible to the smallest box going. Rather than saying we need to put a bigger one in at cost or say anything at all as happy to pay, rammed it shut so the earths where not connected and the box bowed out off the wall you could nearly get a finger in it.

Put a new box in and half the plaster around it all fell off. So not only have I had to re do the electricians work but also a ton of plastering I'd paid for.

Was meant to be completed first 2 weeks of August while I was off - still ongoing lol
 
Kev_mk3 said:
So the kitchen install was delayed 2 weeks and seemed to go ok. I did remind the installer that he had undercounter lights to fit and that he was to do a custom cupboard on the far wall as per the plans etc. He plastered all the walls and did everything. On the last day he then asked me about the undercounter lights to which he had made NO provisions for..........................

He got an electrician in to do some wiring making new holes in the walls etc. All wired up but then went to another job as the kitchen was "installed" we highlighted a massive snagging list inc a bit frigging hole in the wall and the socket fronts that they fitted bulging so not safe.

After ignoring calls and texts 2 weeks later he rocks up and forgot the holes where there! He filled but said all the shocking plastering and sockets etc where decoration not a him issue. Started doing the flooring and randomly disappeared and again ignored calls / texts leaving half the main floor up in a mess in the hall. (just what you want with a 4 year old and a dog)

He rocked up the next day asking where we are :lol: We replied out but if you had answered said calls or texts you'd know..............

I started Sunday to sort the wall and plugs out as I'm getting no where. The electrician has rammed as many cables in as possible to the smallest box going. Rather than saying we need to put a bigger one in at cost or say anything at all as happy to pay, rammed it shut so the earths where not connected and the box bowed out off the wall you could nearly get a finger in it.

Put a new box in and half the plaster around it all fell off. So not only have I had to re do the electricians work but also a ton of plastering I'd paid for.

Was meant to be completed first 2 weeks of August while I was off - still ongoing lol
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ah mate thats mega annoying, im guessing you have paid them all their money aswell?
 
DavebGsi said:
ah mate thats mega annoying, im guessing you have paid them all their money aswell?
Click to expand...
We hadn't thankfully. He has now finished the floor and done some little bits he hadnt but I'd already done the big issues as I am sick of seeing them and he in short wouldnt do it.
When the fitter cancelled the day before Install was to start we spoke to Wickes customer care who said they would call in 2 days........ We are still waiting.

We went into Wickes at the weekend as we had 5 packs of flooring left. They massively over calculated and at £79 a box its a lot of money so we got that refunded due to them messing up & the new cooker tops gone rusty after 3 uses lol

We said its not acceptable and its all gone in in a massive complaint as the customer care team haven't even spoken to us so hoping to get some money back. Utter **** show tbf.
 
Argh man sounds like ******* agg mate, I feel your pain as I'm having an extension done and it's gone from the builder organising everything, to me getting involved at every step just because of **** ups that keep happening, luckily nothing as bad as you have so far
 
Me and the misses have bought a house, moved in this week, energy etc taken out/changed over, broadband what a ******* chew on….

Previous occupations didn’t have broadband, rest of the street has fibre we don’t, no one will give us broadband over copper so EE sold us a 4g router unlimited data etc, first one turned up was the wrong dongle so because they wouldn’t get it back in time they cancelled the contract so I had to take it out again got that one and it’s ****. Get 1 bar if that in the best place in the house, the bairns PlayStation won’t connect so that’s a no go, £40 a month too.

Gave talk talk a call and they’ll do 20 mbps for £29 over copper, through bt/ee who said they couldn’t do copper, it’s getting activated on Tuesday hopefully
 
Not enough space in the cabinet at the end of the road, we’re on the waiting list tho. Hopefully be before February, copper was activated yesterday and it is that slow the router was saying it was disconnected
 
blimey! hope your not paying for any internet at the moment then as you don't have any!

Amazing how much in the inferstructure changes around the country, my estate was made in 2002 ish and we had fibre down the road just not to the house, but the pipe work was there so only took 10 mins to run a cable.

My mum only has fibre to the end of the road so they are are having to dig up half the road and the cul de sac she lives in to run fibre to the middle of the cul de sac, then you have to have you front path dug up to get it to the house! thats only 1980's or something.

I feel lucky for living in a new estate though for sure
 
We currently have a three sim in a Draytek router and external antenna need to get a bigger one we get about 15 down over the 4g, that’s for now should be getting fibre from a rural fibre company next month or January.
 
DavebGsi said:
blimey! hope your not paying for any internet at the moment then as you don't have any!

Amazing how much in the inferstructure changes around the country, my estate was made in 2002 ish and we had fibre down the road just not to the house, but the pipe work was there so only took 10 mins to run a cable.

My mum only has fibre to the end of the road so they are are having to dig up half the road and the cul de sac she lives in to run fibre to the middle of the cul de sac, then you have to have you front path dug up to get it to the house! thats only 1980's or something.

I feel lucky for living in a new estate though for sure
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we can only get sky where i live nothing else its ****
 
So you know we had a new kitchen fitted in August. Day before they started it was delayed over a week and its been a utter ballache since. The majority was done its useable but I've gone and re done half the plaster myself as the fitter wouldn't touch it even though he did it etc. Well. We have been chasing him since September to comeback and finish the bits and snagging. I've not got really involved with much of it but when he started to ignore the mrs I rang him and as he didnt know my number he answered. Few messages since saying when he's coming and not showing up etc to now after nearly 2 months radio silence.



I wrote a bit email to our sales chap at Wickes over some bits and said that the customer care team need re naming customer disappearing team as we have NEVER had 1 bit of communication with them.



Got a reply yesterday to apologise, to inform me the complaint has gone higher and that the fitter actually no longer works for them so will be in contact to get another one in to sort the items.



The sales bloke I do say has been great start to finish, just the rest has been horrific................



Thank god we didn't fully pay him & that the rectifications are not being paid for by us.
 
TubaMagna8 said:
Ouch…. How did that happen? I wasn’t far away from you this weekend was near Girvan
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Rear trailing arm snapped, easy enough to fix but getting hold of new camber bolts is proving to be a pain.

Yeah I'm not far from Girvan, need to go through all those average speed cameras to get there, awful road
 
I had some holidays booked in work for later in the year that where showing on our system as off but the hours hadn't been taken off my allowance. I planned to move my rota'd days off to after the holiday to save holiday also as I only have a few days a year now. I quizzed this to be up front about it as I don't want to take more than I should leaving me with nothing or owing them. In someone's wisdom we now only get our rota 8 weeks in advance now not the year in advance like before so we cant plan much.


The reply I got was your off those days so that's why the allowance hadn't been taken off you (bare in mind the dates are November and December) also that if I wanted to move my day's off they would be refused as that's not a good reason.

So they know our years rota but just wont tell us :@ its absolutely absurd why they changed it.


Over the last 4 months we've gone from a happy team all working hard but having a laugh in our daily meetings sharing views etc to now agreeing with everything / not saying a word as nothing said is listened to. Even the company survey shows no one is happy but they gloss over it.

Management after rolling out things are pre-empting with "lets be positive over it all". It's laughable the weekly changes back and forth in processes how they cant see / ignore this I've no idea but I'm logging in doing my job best I can and logging out when it's time to do so :lol:

I guess this is corporate life these days..................
 
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